Skip to main content

Common questions

👤 Who it's for: People still deciding, or introducing it to a teammate or boss
⏱️ Read time: ~5 minutes
💡 In one line: The 12 questions everyone asks. Read this, and you're ready.

About usability​

Q1: I'm not technical at all. Can I use it?​

Yes.

YingClaw is designed for non-technical users. If you can use the internet and type, you can use it. Every task is given in plain words — no code, no commands to memorize.

Q2: How long does it take to learn?​

10 minutes to start.

Follow How to get started and you'll be running your first task within 10 minutes. Advanced usage you learn as you go.

Q3: If I phrase something wrong, will it do the wrong thing?​

It might, but you can stop it any time.

Every step is visible. If you spot a misinterpretation, just send "stop, do it differently — it should be XXX." It won't do anything you didn't ask for.

About data security​

Q4: Will my data go outside the company?​

No.

YingClaw runs on your company's own computers or servers. Files, conversations, customer data — all stay inside the company. No third party.

💡 Note: YingClaw uses an AI model under the hood. If your company runs a local model, nothing leaves the company. If you use an external model (e.g., ChatGPT, Tongyi), the relevant conversations are sent to that model — your tech team decides this at setup.

Q5: What if it accidentally deletes a file?​

There are safeguards by default, but help out with these two habits:

  1. Back up important files first.
  2. The first time you try a new kind of task, test on a copy.

It generally asks before deleting or overwriting — but "back up first" is always a good habit.

Q6: Will my coworkers see my conversations?​

No, by default.

Each account has its own private conversations. Unless your admin explicitly enables "shared workspace," your chats are yours alone.

About capability boundaries​

Q7: Can it browse the web?​

Yes, and it tells you which URLs it visited.

It can search, look up information, and read web pages. Every URL it visits is shown to you so you can verify.

Q8: Can it operate every piece of software on my computer?​

Most things, but with limits.

  • ✅ Yes: browser, Word/Excel/PPT, PDF, folders, command-line tools, scheduled tasks
  • ⚠️ Sometimes: sites that need login, things with captchas (may need your help)
  • ❌ No: software not installed on your machine, pure hardware actions (pressing the printer button, inserting a USB stick)

Q9: How long does it remember things?​

Permanently in principle. The more you use it, the more it learns.

It has a "memory system" that retains your preferences, common file paths, and work habits. You don't have to repeat "we use template XX" every time.

Q10: Will the same task give the same result every time?​

The steps are stable, but wording can vary.

Execution steps and outcomes are deterministic. But for creative tasks like writing copy, the wording will vary slightly — that's normal.

About team collaboration​

Q11: Can everyone in the company use it? Will they conflict?​

Yes, multi-user works fine.

YingClaw supports many accounts at once. Everyone has their own workspace and conversation history. The admin can configure shared resources (product manual, customer scripts) for the team.

Q12: When I leave the company, what happens to my conversations?​

Depends on company policy.

The admin decides. Typically they're kept for some time as institutional knowledge, but can be wiped on request.

More questions?​